How to Order Online

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We want to make your purchase for a course or product on our website as easy as possible, and have created this page to try and answer the common questions you might have.  If you have any queries or concerns about ordering via our website, please get in touch with us and we will be happy to discuss the process with you.

How do I book a course?
It is now possible to book our courses via our website and pay for it instantly.  Simply follow these steps...

01Find a course you are interested in and visit the course's page on our website. Under each course is a section titled 'Booking Information'. Within this section, if there are spaces available, you can select the date(s) the course is running. Then, click the 'Add to Basket' button. Repeat the process for any other courses you are interested in.

02When you are ready to make your booking, hover your mouse cursor over the 'Online Shop' menu and click on 'Basket'. Review the basket and make sure everything you want to book is there. When ready, click on the 'Place Order' button

03Review your order one final time, and click the 'Confirm' button. Then, enter your personal information on the page that displays, and click the 'Confirm' button.

04Click on the PayPal logo that appears and complete your payment via PayPal for your order. You would have received an email regarding the order from us by this point however your order is not yet paid for so you must complete the PayPal pages.

How to I order products?
We sell a range of products relevant to our work.  Simply follow these steps...

01Find the product you are interested in. Then, click the 'Add to Basket' button. Repeat the process for any other products you are interested in.

02When you are ready to make your order, hover your mouse cursor over the 'Online Shop' menu and click on 'Basket'. Review the basket and make sure everything you want to order is there. When ready, click on the 'Place Order' button

03Review your order one final time, and click the 'Confirm' button. Then, enter your personal information on the page that displays, and click the 'Confirm' button.

04Click on the PayPal logo that appears and complete your payment via PayPal for your order. You would have received an email regarding the order from us by this point however your order is not yet paid for so you must complete the PayPal pages.

Can I order courses and products at the same time?
Yes, you are welcome to add both products you wish to purchase in with any courses and pay for everything at once.

Is your website secure for my payment?
No, this website does not run on a secure server, however our payment process is hosted by PayPal which is a secure website.  At the point you provide your credit card details, you are doing so to PayPal directly - we never see your card details.  Rest assured, this part of the process is fully secure.

How to I cancel a course or order?
Please review our terms and conditions for more information.

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43a Bridge Road, Itchen, Southampton, SO19 7GP

02380 982 595

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